IVitality collects personal information when you interact with our services, including when you sign up for SMS/text message communications. This information may include:
- Your name, contact details, payment information, and any information you voluntarily provide.
How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Send reminders and updates about your care
- Improve our services and comply with legal requirements
Mobile Data Usage
By providing your mobile number, you consent to receive recurring appointment-related messages from IVitality. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.
No Sharing of Mobile Information
We respect your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All text message opt-in data and consent will not be shared with third parties. You have the right to access, correct, or delete your personal information at any time. We are committed to handling your data securely and transparently.
For assistance, contact us at team@ivitalitylife.com or call (425) 440-3080.
HIPAA Notice Of Privacy Practices
HIPAA (Health Insurance Portability and Accountability Act) of 1996 mandates data privacy and security for safeguarding patient’s medical information. Please review this notice carefully. It describes how medical information about you may be used and disclosed and how to get access to this information.
Uses And Disclosures of Protected Health Information
The providers of this clinic keep a record of the healthcare services we provide. You may ask to see and copy that record (copy charges may apply, per Washington law).
Your protected health information may be used and disclosed by your physician, our office staff, and others outside of our office involved in your care and treatment to provide health care services to you, to pay your healthcare bills, to support the operation of the physician’s practice, and other uses required by law.
TREATMENT: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes coordination or management of your health care with a third party. For example, we would disclose your protected health information to a home health agency that provides care to you. Another example is providing your information to a physician you have been referred to, ensuring they have the necessary information to diagnose or treat you.
PAYMENT: Your protected health information will be used, as needed, to obtain payment for your healthcare services. For example, obtaining approval for a hospital stay may require disclosing your relevant protected health information to your health plan.
HEALTHCARE OPERATIONS: We may use or disclose your protected health information to support business activities of your physician’s practice, such as quality assessments, employee reviews, medical student training, licensing, and other business-related activities. We may also call you by name in the waiting room or contact you to remind you of your appointment.
USE REQUIRED BY LAW: We may disclose your protected health information without your authorization in situations required by law, including Public Health Issues, Communicable Diseases, Health Oversight, Abuse or Neglect, FDA requirements, Legal Proceedings, Law Enforcement, Coroners, Funeral Directors, Organ Donation, Research, Criminal Activity, Military Activity, National Security, Workers’ Compensation, and Inmates. Disclosures must also be made to the Secretary of Health and Human Services when required by law.
YOUR RIGHTS
The following outlines your rights regarding your protected health information:
- Inspect and copy your protected health information (certain restrictions apply).
- Request restrictions on the use and disclosure of your protected health information.
- Request confidential communications by alternative means or locations.
- Receive an accounting of disclosures made of your protected health information.
- Request amendments to your protected health information.
- Obtain a paper copy of this notice upon request.
If your amendment request is denied, you can file a disagreement statement, to which we may respond with a rebuttal.
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of Health and Human Services without fear of retaliation.
We are legally required to maintain the privacy of your information and provide you with this notice of our practices. For any objections, please speak directly with our HIPAA Compliance Officer at our main phone number.
